Behavioural Selling Skills - Virtual Workshop Series - Kona

Advanced Key Account Management Skills for 2020

Delivered online – 3 x 1.5-hour sessions

Sales professionals know their product and the selling process. Learning how to fully understand the people they deal with – what motivates, drives, and influences the individual customers to sign on the dotted line is an area we can help you with. Sales competencies are important but how a salesperson applies them largely determines their effectiveness. The ability to understand and adapt their behaviour and communication to that of a customer is a key differentiator between an average and a great salesperson. Developing an Unfair Advantage! Our program gives participants an in-depth understanding of their personal selling style, both the strengths and limitations. Studies have validated that “people buy from people they like” and participants learn a proven and easy-to-apply behavioral identification method that helps them to instantly connect with customers, form stronger relationships, and close more sales. They will distinguish behaviors that help and hinder them in the sales process, as well as specific approaches that frustrate customers and have them buy elsewhere.

Key Skills Learned Are

Determining their style and where it helps and hinders successful selling
Quickly reading the customer’s buying style
Understanding the “style match” and likelihood of a successful interaction
Adapting their approach based on the customer’s key needs
Turning around their most challenging customer

People are the Key

Maximise your company’s most precious assets

Contact KONA Training Today to receive:

Free Sample DISC Sales Profile White Paper on the quality of our profiles Special Pricing for your individual DISC Sales profile Special Pricing for a 3 x 1.5-hour session (one on one) virtual workshop Certificate of Achievement. DISC Professional KAM

Virtual Private Workshop Includes: How to Read your Profile How the Simple 4 Quadrant Model Works Understanding Yourself and Others How to Profile Customers Quality Workshop DISC Material Pre and Post workshop The DISC Sales Profile The DISC Sales profile is invaluable for training, developing, and coaching Sales professionals. The profile describes the salesperson’s natural sales style, specifically identifying preferences for handling sales presentations, closing the sale, and customer service excellence. It also defines their adapted style and how they are changing their behaviors to succeed in their current environment. This Sales profile offers tips on how to better adapt to (or blend with) the customer’s style. This knowledge will help the sales professional create positive iterations for any behavioral style.