post covid workplace Archives - Kona - Sales and Management Training

As most of Australia emerges from lockdown, we are left to work out what a COVID workforce will be moving forward. There is a lot that is unknown, however, one thing is certain, things will never go back to being exactly the way they were BC, you know, before COVID. The way in which we work is one of the many changes resulting from a pandemic world. And as such we now find that our core business skillsets need to also be adapted. There are 6 Business Skills Needed in a Post Lockdown Workplace that your team will need to adopt to succeed in the aftermath of a pandemic.

1. ADAPTABILITY AND FLEXIBILITY

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The world was already evolving rapidly BC, and the pandemic just accelerated it. Whatever the catalyst is for change, change has occurred, and we need to accept and adapt to it being the norm. The need for meetings has not changed, but what has changed is the acceptance and flexibility we are affording one another when it comes to how we conduct them. To succeed in this new world we are in, we will need to be able to adapt to an ever-evolving workplace. Additionally, we will need to have the ability to continuously update and refresh our communication skills.

2. TECH SAVVINESS

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One of the best ways to prepare yourself and your team for change is to acquire skills that keep you ahead of the game. The pandemic fast-tracked digital transformations in companies to a level and a speed that was never before seen. The reality is advancements in technologies such as artificial intelligence, big data, the Internet of Things, virtual and augmented reality, and robotics will make businesses more resilient to future disruptions. And any team or business that can adapt to new technologies will be in a great position.

3. CREATIVITY & INNOVATION

We have already seen the importance of creativity and innovation during the pandemic. Businesses that have been able to come up with ways to deliver services virtually or quickly shift to new products have been able to better weather the storm. In this brave new world we are in, we need human ingenuity to invent and dream up new products to be prepared for the “next thing”. Human creativity is going to be essential, particularly in managing our key accounts. That is, we need to step outside the square and look at how we continue to offer value solutions through creative thinking.

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4. PERSONALISED LEADERSHIP

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To succeed in today’s new world, Leaders need to be empathetic and adopt a personalised approach to managing individuals within a team. A Personalised Leadership Development plan is what helps turn a manager into a Leader. A Personlised Leadership Framework begins by developing a strategic growth plan. That is, one that outlines both short and long-term plans. By developing this style of Leadership Framework, an individual is able to increase skills, knowledge, and experience through layered learnings. And additionally, Leaders will be able to build positive mental reinforcements as well as create a firm foundation of leadership ability.

5. EMOTIONAL INTELLIGENCE

Intricately linked to Leadership is another skill that is even more important in uncertain and challenging times. That is, Emotional Intelligence (EQ). Fundamentally, the ability to be aware of, express, and control our emotions and be aware of others’ emotions is what emotional intelligence is all about. At times when people might feel uncertain about their job and the future of their business, it is key to connect with people. That is, on an emotional level.

Individuals with strong EQ will be coveted by organisations of all sizes and in all industries.

Throughout the Work From Home stages, we have been measuring Leaders’ EQ and coaching them on how they best navigate through these times. As we move post-COVID life, it is this type of measurement and forward thinking by leaders that will become mainstream.

6. COMMIT TO A LIFETIME OF LEARNING

According to the World Economic Forum, in just five years, 35 percent of the skills deemed essential today will change. There’s only one way to remain relevant in an ever changing world: commit to a lifetime of learning. When faced with a tight job market, professionals with advanced and expert job skills will still be in demand. Additionally, they will likely struggle less to find employment.

With so many learning options available these days, people are often tempted to simply go to Google, type in some general search terms, and start one of the first courses that pops up. That’s a waste of time. Job requirements are quickly evolving. To ensure relevance, you need to focus on learning the latest emerging skills. The good news is that improving your skills has never been easier with KONA’s Business Skills in the New World Workshop. It can be virtual or face to face, we customise all the learnings to your team’s needs and challenges.