The Sales game has changed. And it will continue to evolve.
Sales is no longer about high-pressure, “won’t take no for an answer” sales pitches. It’s a different dynamic in which salespeople listen and empathise.
If you’re going to be a sales rockstar, you need to be able to make sense of what people are saying. Even when it doesn’t add up.
Here are 5 Tips to Become A Sales Rockstar to help you reach those KPIs and smash sales.
1. DO YOUR RESEARCH
The first step to being a sales rockstar happens long before your first conversation with your client. In today’s switched-on, online world, the internet is rapidly replacing the traditional role of salespeople – to educate and inform our customers.
Customers are conducting in-depth research and peer reviewing not just your company – but you! That’s exactly where you need to start as well. Given we occupy an increasingly online world, it makes sense to harness the power of technology to help you in your research. There are some amazing sales techniques and methodologies you can use to tap into the mind of your customer.
2. BE A GREAT LISTENER
Communicating with a customer is just like communicating with a partner. If you don’t listen as much as you talk, you will never reach a mutually satisfactory outcome.
It’s tempting to want to dominate the conversation. After all, you have an objective. Plus, you are armed with all the information you think the customer needs to make a purchasing decision. However, you will find that listening to your customer’s needs will make or break your deal.
3. CALL YOURSELF A SALESPERSON
You simply cannot be a sales rockstar if you have an aversion to the very idea of sales. Sales is what makes a business run.
Here’s a newsflash: Sales is a Noble Profession. You’re connecting people with the products and services they need.
You’re helping the wheels of the workforce turn. You are providing for your family and the families of all your colleagues in the business. Embrace your profession, be confident and do your job with all the energy, resilience, and professionalism that you can.
4. BELIEVE IN YOUR PRODUCT/SERVICE
The best salespeople don’t just believe in themselves, they absolutely believe in the products or services they sell. Why? Because the best salespeople are ethical, honest, and decent people, who want to add value to their customers with every interaction.
A sales rockstar couldn’t look themselves in the mirror each morning if they didn’t have a strong belief they were really adding value to the customers they help. That is what makes them happy – helping.
5. ONCE YOU ARE A GREAT SALESPERSON…
You are now a very rare and highly valuable commodity. Furthermore, you are now also exceedingly important to the success of any business with a healthy trustworthy pipeline. But remember! Stay humble and keep learning – that is the rockstar way of moving forward.
Book your sales team on their Sales Rockstar Workshop to help reach those KPIs and smash sales. Gather the team and we will take care of the rest.
Call us at KONA on 1300 611 288 for a conversation, or email info@kona.com.au anytime.
